Shipping, Return & Refund Policies

Shipping, Return & Refund Policy Effective Date: 05/15/2025
Shipping, Return & Refund Policy Latest Update: 01/26/2026

14-Day Satisfaction Guarantee

We want you to love baking with Bucket of Bread. If a product arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with your order number and photos showing the issue. We will review your request and, after verification, issue a refund at our discretion.

The bottom line: we strive to resolve all claims fairly and efficiently, so you can bake with confidence.

Order Processing Platform

All orders are processed through our Shopify-powered online store. Shopify securely manages payments and order handling using industry-standard security protocols. By placing an order, you agree to Shopify’s terms and conditions.

Shipping Policy

We currently ship within the United States via USPS Ground Advantage Mail, which includes tracking and insurance. Typical delivery is 2 to 5 business days; however, these are estimates and not guaranteed.

Shipping costs are calculated and displayed at checkout. Please ensure your shipping address is complete and accurate. Bucket of Bread is not responsible for delays or losses resulting from incorrect addresses.

Once a tracking number is provided, risk of loss or damage passes to the customer.

Lost, Stolen, or Delayed Packages

If USPS tracking shows “delivered” but you have not received your order, please contact your local post office first. For insured shipments, we will assist with claim filing if you provide valid USPS documentation.

Return & Refund Policy

Due to the perishable nature of our food products, we do not accept returns, exchanges, or refunds for opened, partially used, or consumed items.

If a product arrives damaged, defective, or incorrect, please notify us within 14 calendar days of delivery with your order number and photos showing the issue. We may request the return of the item for inspection before issuing a refund.

Refunds are issued at our discretion after verification and apply only to damaged, defective, or incorrect products that have been used according to the provided instructions.

Shipping costs are non‑refundable except in cases where Bucket of Bread LLC is at fault. Unless agreed otherwise, customers are responsible for return shipping costs.

Bulk or Custom Orders

These are subject to separate agreements outlined in their respective order documentation.

Third-Party Merchandise

Products fulfilled by third-party vendors, including but not limited to Printful and Shopify Collective partners, may have different shipping times and policies.

Claims for damaged or incorrect merchandise must be submitted within 7 calendar days of delivery with photos and order details. You may be directed to contact the vendor directly for resolution. We will assist as needed to coordinate with the vendor to address your claim appropriately.

Limitation of Liability

Bucket of Bread’s liability is limited to the purchase price of the affected product(s). Under no circumstances will we be liable for incidental, consequential, or punitive damages arising from your purchase or use of our products.