Shipping, Return & Refund Policies

Shipping, Return & Refund Policy Effective Date: 05/15/2025
Shipping, Return & Refund Policy Latest Update: 05/21/2025

14-Day Satisfaction Guarantee 

We want you to love your Bucket of Bread experience! If something’s not quite right, just let us know within 14 days of receiving your order. We’ll make it right—simple as that.

Order Processing Platform

All orders placed with Bucket of Bread LLC are processed through our Shopify-powered online store. Shopify facilitates payment processing and order management, employing industry-standard security protocols. By placing an order, you acknowledge and agree that Shopify’s terms and conditions also govern the transaction.

Shipping Policy

We currently ship only within the United States via USPS Priority Mail, which includes tracking and insurance coverage. Typical delivery times are 2–5 business days, but delivery times are estimates only and not guaranteed.

Shipping costs are calculated and displayed at checkout.

It is the customer’s responsibility to provide complete and accurate shipping information. Bucket of Bread LLC is not liable for delays or loss resulting from incorrect or incomplete addresses provided by the customer.

Once your order has shipped and a tracking number is provided, risk of loss or damage passes to you.

Lost, Stolen, or Delayed Packages

If your order’s tracking status shows “delivered” but you have not received it, please contact your local post office first. USPS tracking may occasionally update prematurely.

Bucket of Bread LLC is not responsible for lost or stolen packages after delivery confirmation by USPS. However, for shipments sent via USPS Priority Mail, which includes insurance, we will assist you in filing claims if provided with a valid USPS case number and documentation.

Return & Refund Policy

Due to the perishable nature of our food products, we do not accept returns, exchanges, or refunds for opened, partially used, or consumed items.

If you receive a damaged, defective, or incorrect product, please notify us within 14 calendar days of receipt, providing your order number and photographic evidence. We reserve the right to request return of the item before issuing any refund or replacement.

Refunds or replacements for damaged or incorrect products are at our sole discretion and will be processed after verification of the claim.

Shipping costs are non-refundable except in cases where Bucket of Bread LLC is at fault. Customers are responsible for return shipping costs unless otherwise agreed.

Bulk or custom orders are subject to separate terms outlined in their respective agreements.

Third-Party Merchandise

Merchandise such as apparel and accessories are fulfilled by our third-party print-on-demand provider, Printful. Shipping policies and times for these items may vary.

Claims for damaged or incorrect merchandise must be made within 7 calendar days of receipt, with supporting photos and order details. We will coordinate with Printful to issue replacements or refunds where appropriate.

Limitation of Liability

Bucket of Bread LLC’s liability is limited to the purchase price of the affected product(s). Under no circumstances shall we be liable for any incidental, consequential, or punitive damages arising from your purchase or use of our products.